March 7, 2011 by Dr. Shannon Reece
- Guaranteed Loyalty At The Hospitality Level
My best strategy to build customer loyalty is to give my customers, not just great customer service, but go a step above. Provide them with a hospitality level of customer service, where you don’t just present them with what they need to make them happy, but be able to anticipate those needs before they have even thought about it.
Thanks to Jennifer Chiongbian of Rutenberg Realty NYC